FREQUENTLY ASKED QUESTIONS
Here are some answers to commonly asked questions that might be applicable to your interest or need.
If you have additional questions please contact us and we will get you the information you desire.
THANKS!
- Where are you located?
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We are located in beautiful Kaysville, Utah.
- What are your hours?
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All photography sessions are done by appointment only. Appointments are available 6 days a week, occasional Sunday's and holidays by request. (some additional charges may apply)
Please contact us for more information and availability.
- Do you accept reservations?
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Yes! All our sessions and preview events are done by appointment only. Simply contact us to request and reserve a session time and date.
- What payment options do you accept?
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We accept most major credit cards: VISA, MasterCard, American Express & Discover.
Personal checks under $500 without bank authorization and of course, cash.
- What is your typical turnaround time on orders?
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Once your print order has been received our turnaround time is 2-4 weeks delivery of finished prints depending on order size, requested services, specialty products ordered and finishing materials required like framing or canvas mounting.
At your Preview Event you will be given an estimate for delivery of finished products.
- Do you have a cancellation policy?
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We require 48 hour notice of cancellation to provide any refund of deposits made.
If less, a portion of the session fee will be required.